Support Videos

Online Ordering Back Office and Authorize.net Help

We know that with new systems comes a learning curve. So we provide the support you need here for your Online Ordering System, Voids, and Returns.

End of Day Closeout with Group Capture in Authorize.net

Ensure that all orders close together to help with accounting.

Navigate the Snaptown Back Office

Run-through of common features in your Snaptown back office.

Process a Void or Return in Authorize.net

Correctly process a void or return on an order.

Tablet and Printer Solutions

Here you will find the support you need for setting up your tablet and printer and troubleshooting common issues.

Log In to the Ordering Tablet

Start taking orders by logging into out system.

Solve Slow Tablet

Clear your order history from the tablet to speed it up.

How To Pull A Z-Report

Track your Online Ordering sales with a Z-Report.

Printer Set Up and Troubleshooting

Set up your printer and solve common connection issues.

Connect Printer to Tablet

Steps to connect or reconnect your printer and tablet.

Redeem Snaptown Promotions

Walkthrough on how to use the Snaptown Merchant Promotions.

Install AnyDesk

Get Remote Assistance from us using this free application.

Snaptown Loyalty and Marketing Help

Here you will find the support you need for setting up your Snaptown Customer Rewards, Promotions, and Events.

Setup Customer Rewards

Start taking orders by logging into your system.

Add Snaptown Promotions

Create a promotion in your Snaptown back office.

Add Snaptown Event

Create an event in your Snaptown back office.

SUPPORT VIDEOS